The Receptive Help Center will shutdown on September 22, 2021. Receptive was acquired by Pendo on May 1, 2019 and is now known as Pendo Feedback. Support for Feedback is on the Pendo Help Center. For additional information about Pendo, go to Pendo.io.
Receptive Analysts are the people who need to know what your users want from your product. Analysts are often on the Product team, and want to know what your customers or prospects are asking for before the next roadmapping meeting. Sometimes Analysts might be in other teams, such as the Head of Sales wanting to know why you’re losing deals, or a CSM needing to know a customer’s priorities before a call.
Their job is to use Receptive’s reporting features to dive in and analyze the data you’ve collected, and then use that to inform future plans for your product.