Here are some common questions we get asked about customer feedback - what it is, why it's important, and how to manage it.
- Can my customers segment their dashboard?
- Will customers be notified of updates to their request if it's set to private?
- How do I get rid of bad requests? What if people submit bad requests?
- What can I expect in terms of customer engagement?
- How should I respond to older requests?
- What if I get too much feedback?