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  1. Receptive.io
  2. Troubleshooting

Troubleshooting

Set-Up

  • When I expand the widget, it doesn't open in a new tab
  • My app opens in a new tab when the Receptive link is clicked
  • Our Domain Whitelabelling isn't Working

Using Receptive

  • How to screenshot your dev console
  • I don't have any requests showing in my reports
  • My customers aren't receiving email notifications
  • My customers can't select which module their feedback is for
  • Why don't the vote counts on reports match the vote counts on requests?
  • My customers can't see any of the requests in my account
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