Troubleshooting

Set-Up

• When I expand the widget, it doesn't open in a new tab
• My app opens in a new tab when the Receptive link is clicked
• Our Domain Whitelabelling isn't Working

Using Receptive

• I don't have any requests showing in my reports
• My customers aren't receiving email notifications
• My customers can't select which module their feedback is for
• Why don't the vote counts on reports match the vote counts on requests?
• My customers can't see any of the requests in my account