Initial Set-Up
Pre-Launch
- Receptive demo video
- Process planning
- The Receptive Workflow
- Product Feedback Policy [overview + template]
- What do my customers see?
- Do my customers have to log into Receptive?
Receptive Integration
- How to integrate Receptive with your product
- In-App widget
- Linking to Receptive from your website or app
- Auto-tagging
- API Documentation
- Updating users through the API
Third-Party Integrations
- Zendesk Integration Setup
- Salesforce Integration Setup
- Upgrading Salesforce
- Salesforce Integration FAQ
- JIRA Add-on Setup
- JIRA Add-on FAQs
Set-Up
- Account setup
- Advanced setup
- Settings
- Modules setup
- Using modules with distinct products
- Tagging overview
Launch
- Launch: Internal teams
- Presenting Receptive to your company
- How to introduce your team members to Receptive
- Adding team members to Receptive
- How to use Receptive internally only
- How to introduce your customer facing teams to Receptive