Initial Set-Up
Pre-Launch
- Receptive demo video
- Process planning
- The Receptive Workflow
- Product Feedback Policy [overview + template]
- What do my customers see?
- Do my customers have to log into Receptive?
Receptive Integration
- How to integrate Receptive with your product
- In-App widget
- Linking to Receptive from your website or app
- Auto-tagging
- API Documentation
- Updating users through the API
Third-Party Integrations
- Zendesk Integration Setup
- Can we embed Receptive into Zendesk?
- Salesforce Integration Setup
- New! More automation for connecting your Salesforce data to Receptive
- Upgrading Salesforce
- Salesforce Integration FAQ
Set-Up
- Account setup
- Limitations of Customer Users
- Advanced setup
- Settings
- Modules setup
- Using modules with distinct products
Launch: Internal Teams
Launch: Customers
- Overview
- Adding customers to Receptive
- How to introduce your customers to Receptive
- Launch Receptive with an engagement email
- Presenting Receptive to your customers [template]
- How to launch Receptive with limited customer visibility