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Submit a request
Using the JIRA add-on
Using the Zendesk integration
Using the Salesforce integration
Multi-product management with Receptive
Customer engagement email
Product roadmap overview
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How to update the status of a request
How to edit user details
How to request a new feature on behalf of a customer or prospect
How to add a customer to an existing feature request
How to set development effort of a feature in Receptive
How to prioritize on behalf of customers
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What does "not interested" mean?
Admin view vs. customer view
How are duplicate requests prevented?
Customer Feedback FAQ
How do I get rid of bad requests? What if people submit bad requests?
Product roadmap FAQ
Won't my competition know what I'm up to if I expose my roadmap?
Can you define Epics and Stories on the graphical roadmap?
How are the low/med/high value accounts calculated?
Why aren't my requests in the SmartList?
Will my own priorities influence my reports?
Receptive's reports & the RICE methodology
Why is the popular vote different than the number of users who "want" a feature?