Using Receptive
Feedback
- Request moderation
- Request merge
- Bulk update the status of multiple requests
- How to bulk edit tags
- What Makes a Great Request?
- How to add a new request on behalf of a customer or prospect
Reporting
- Receptive reports
- CEO Dashboard
- Customer Insights
- Metrics
- CSV Report export
- Receptive's reports & the RICE methodology
Roadmapping
- Product roadmap overview
- Multiple Roadmaps
- "What's Coming?" report
- Release Log
- What are some roadmap examples & use cases?
- Can you define Epics and Stories on the graphical roadmap?
Communication
- Flexible emailing
- Customer engagement email
- How to update a partially completed request
- Mentions
- Email notifications
- In-app Notifications
User Management
- What happens to requests and comments when a user is deleted?
- Team permissions
- Customer anonymity
- Prospect tracking
- How to edit user details
- How to edit account details (name, status & value)