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  1. Receptive.io
  2. Using Receptive

Using Receptive

Feedback

  • Request moderation
  • Request merge
  • Bulk update the status of multiple requests
  • How to bulk edit tags
  • What Makes a Great Request?
  • How to add a new request on behalf of a customer or prospect
See all 20 articles

Reporting

  • Receptive reports
  • CEO Dashboard
  • Customer Insights
  • Metrics
  • CSV Report export
  • Receptive's reports & the RICE methodology
See all 15 articles

Roadmapping

  • Product roadmap overview
  • Multiple Roadmaps
  • "What's Coming?" report
  • Release Log
  • What are some roadmap examples & use cases?
  • Can you define Epics and Stories on the graphical roadmap?
See all 8 articles

Communication

  • Flexible emailing
  • Customer engagement email
  • How to update a partially completed request
  • Mentions
  • Email notifications
  • In-app Notifications
See all 10 articles

User Management

  • What happens to requests and comments when a user is deleted?
  • Team permissions
  • Customer anonymity
  • Prospect tracking
  • How to edit user details
  • How to edit account details (name, status & value)
See all 15 articles

Module Management

  • Modules Overview
  • How to start using modules

General FAQ

  • How can I change my language in Receptive?
  • Which browsers are supported?
  • Team view vs. customer view
  • What can I expect in terms of customer engagement?
  • Can my customers segment their dashboard?
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