Intercom Integration Overview

Our Intercom integration streamlines your feedback process, saves your Support team hours of manual work, and improves your customers’ experience.

You can add a button to the Intercom widget that enables customers to access your feedback form and submit their request without having to leave the chat widget.

If a customer asks for an existing request, you can send them a link to it and they can vote for it.

Your customer can also access their dashboard so they can browse other ideas and set their priorities without leaving the Intercom chat widget.

If you want to save even more time, you can use Intercom’s Answer Bot to automatically send a link to Receptive if a customer messages you about feedback.

The Intercom integration streamlines your feedback process, meaning you can collect more feedback from your customers but with less work for your Support team.

Find out how to set up the integration here, or to learn more about how to use the integration head here.