To make the most of Receptive, we recommend you invite all of your customers into Receptive so you can gather as much feedback, and as many priorities, as possible.
You should start by adding customers to Receptive. The easiest way is to integrate your product with Receptive, meaning customers will be automatically added. You can also use SAML SSO, or manually invite them in.
Once you've launched Receptive to your customers, follow these best practices to keep engagement up.