Once you’re all set up, here are some best practices for success.
Get more customer engagement
Watch the webinar "How to get more customer engagement with Receptive":
Learn more about how to get more customer engagement in Receptive.
Get the most out of your reports
Watch the webinar "Use Receptive's reports to supercharge your organization in 2018":
Get everyone excited!
Shout about Receptive in your next few marketing emails to customers & prospects, reminding them to add their requests and update their priorities
Send an engagement email each month or after each release
We recommend sending out an engagement email after you've released a feature or two, so you can set up a calendar reminder to send this out after each cycle, or add the engagement email to your release process.
Use flexible-emailing for customer development super powers
You can use Receptive's flexible emails to get dive into use cases on a project before your next roadmapping meeting, announce beta testing to anyone interested in a request, or send a specific request to any group of users who might be interested in it. Learn more.
Involve Sales & Marketing
In order to show prospects that you take feedback seriously (and get your customers excited about Receptive early in their journey) be sure to mention Receptive in your sales discussions and marketing materials.