How to edit user details

You can manually edit any user name and email address in Receptive.

If the user was created through the Receptive API, you can change their details with the instructions here.

However, if the user was created through the javascript integration, you'll need to change the details in your app (or the changes will be overridden). 

How to

Just find the user's account page by heading to the "Customers" link on the left-hand navigation.

Select the relevant customer from the list.

Scroll down to see a list of end users and select the user you wish to edit.

users.jpg

Click the "Edit" button.

userjoe.jpg

Click on "Profile" on the right-hand side. Then edit any details as necessary. Click on "Save Changes" to ensure your changes take place.

profilesettings.jpg

 

Any questions? Email support@receptive.io or use the form here.

 

 

 

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