Tips for sending out your first engagement email

When sending out your first engagement email:
 
  • Move your latest 3-5 features to "released" so you can show off your hard work
  • Be sure to link your customers to our end user guide
  • Tell them how to access Receptive through the app
  • Explain what Receptive is and why it's important
  • Set up a calendar reminder to send your engagement email regularly
Example text for the header of your first engagement email:
 
What is Receptive?
Receptive is a place for you to submit feature requests to {your company}.
 
Feature requests can be anything from formatting tweaks to integrations, or ideas you’ve had that would make the software work better for you and your company.
 
Why use Receptive?
Receptive allows you to have a seat at the table when decisions are being made and stay in the loop when your feature requests are reviewed and updated. You can also view the latest releases and our roadmap (if applicable). 
 
It also allows you to:
  • Get timely feedback on requests from product decision makers
  • Gain greater insight into upcoming releases
  • Increase your impact on feature development 

See how to use Receptive here.

 

Any questions? Email support@receptive.io or use the form here.

 

 

 

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