What is Receptive?
Receptive helps B2B SaaS companies figure out what they should build next by effectively collecting and managing feedback from your customers, internal teams, and prospects.
Receptive gathers prioritized feedback:
That you can segment and analyze to make some really smart product decisions:
Receptive automates the communication between your teams & your customers, as well as the feedback management and roadmapping process:
Receptive is a solution for your whole business:
Product teams have their whole product management process automated. They can access prioritized data from customers, teams, and the market in one click which allows them to prioritize on a strategic level and move away from day-to-day admin tasks. How product teams can use Receptive data
Dev teams finally have data to back up their development time and can easily communicate with the product team on the status of feature requests from within JIRA. Read the guide for engineering teams here.
Support teams have their workload decreased as requests relating to product improvements or new features have their own central area. Read the guide for support teams here.
Sales teams can track and report on demand from the market and easily follow up with the right prospects as their requests are updated and released. Read the sales guide here.
Customer success teams finally have a way to accurately track and quantify demand from their customer base, see a prioritized list of requirements at a user and account level, and add requests & prioritize on behalf of customers. Read the guide for customer facing teams here
Leadership teams can dial in strategy, get deep insights into which pieces of development align with the direction the business need to move in, communicate strategy clearly across the business, and increase transparency behind decisions which leads to increased support from all teams on where the company is heading. How to plan your roadmaps with the Receptive SmartLists
Next: How do I use Receptive?