What is SAML?
SAML (Security Assertion Markup Language) is a standard for SSO (single sign on). SAML allows your users to sign in to Receptive using your enterprise SSO Identity Provider.
In a nutshell, your organisation can run its own SAML server to authenticate users. So you get to control password strength, two-factor authentication and restricting access to removed accounts for all your SAML-enabled SaaS apps in one place. See wikipedia SAML article for more background details.
How do I get a SAML server?
How to configure SAML SSO
There are two sides to configure: the Identity Provider (IdP) - that's your enterprise SSO provider, for example Google G-suite, or Okta. The other side is the Service Provider (SP) - that's Receptive in this case.
Here are some general instructions. Specific details are also available for Google G-Suite.
Configuring your Identity Provider (IdP)
- Email Receptive Support, asking for your SAML SSO details for a) team, b) customers or c) both
- Log in to your Identity Provider
- Download a SAML Metadata XML file from your Identity Provider
- Send the Metadata XML file to email@example.com
- Receptive support will configure the Receptive side and email you with your ACS, Issuer and Login URLs
- Enter the ACS and Issuer URLs into your Identity Provider
- Go to your SAML login URL in your browser
- Click the "Login with SSO" button
- If you are already logged in to your Identity Provider, you'll skip the next step, otherwise...
- Log in to your Identity Provider as usual
- You will be redirected to your Receptive dashboard - you're done.