Integrating with SAML SSO Identity Providers

What is SAML?

SAML (Security Assertion Markup Language) is a standard for SSO (single sign on). SAML allows your users to sign in to Receptive using your enterprise SSO Identity Provider.

In a nutshell, your organisation can run its own SAML server to authenticate users. So you get to control password strength, two-factor authentication and restricting access to removed accounts for all your SAML-enabled SaaS apps in one place. See wikipedia SAML article for more background details. 

How do I get a SAML server?

If you don't already have a SAML SSO solution you might want to talk to BitiumGoogle, Okta, OneLogin, Microsoft, and more.

How to configure SAML SSO

There are two sides to configure: the Identity Provider (IdP) - that's your enterprise SSO provider, for example Google G-suite, or Okta. The other side is the Service Provider (SP) - that's Receptive in this case.

Here are some general instructions. Specific details are also available for Google G-Suite.

Configuring your Identity Provider (IdP)

  1. Log in to your Identity Provider
  2. Download a SAML IdP Metadata XML file from your Identity Provider
  3. Send the Metadata XML file to
  4. Receptive support will configure the Receptive side and email you with your ACS, Issuer and Login URLs
  5. Add the ACS URL and Issuer URL to your Identity Provider
  6. Let Receptive support know this is done, and they will enable your account for SSO
  7. Go to your SAML login URL in your browser
  8. Click the "Login with SSO" button
  9. If you are already logged in to your Identity Provider, you'll skip the next step, otherwise...
  10. Log in to your Identity Provider as usual
  11. You will be redirected to your Receptive dashboard - you're done.



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