Why is this important?
Request tags are an incredibly flexible way to track groups of requests, segment your reports and analyze demand on your product at a granular level.
You can add as many tags to each requests as you'd like, and you can view them in:
- The "Reports" tab. Request tag filters are "sticky" so you can compare and contrast an endless combination of tags.
- You can also view your groups of features under the "Browse" tag.
Adding tags to requests
Just open a request and click "Edit".
In the "Tags" field, start typing your tag name. Hit enter to create each tag. Any existing tags will be auto populated as you start typing:
You have the option to tag requests automatically from our integration. See more about how to set up auto-tagging here.
Tag categories
Don't forget you can use categories to organize your tags. Simply use the formula:
CATEGORY:TAG
And your tags will automatically be grouped by category on your reporting + browse pages (instead of being held in the "other" category):
Removing tags
When a tag is no longer in use (tied to a request), it will "disappear" from your account. So to delete or edit a tag, just remove all references to it.
Importing tags
When you import your csv backlog, you can set the tags field and import them in bulk. Learn more here.
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