Why is this important?
Receptive allows you to have a seat at the table when decisions are being made on the products you use and stay in the loop when your feature requests are reviewed and updated. It also allows you to:
> Get timely feedback on requests from product decision makers
> Gain greater insight into upcoming releases
> Increase your impact on feature development
In this guide:
- What is Receptive?
- How do I use Receptive?
What is Receptive?
Receptive is a place for you to submit feature requests to your software supplier.
Feature requests can be anything from formatting tweaks to integrations, or ideas you’ve had that would make the software work better for you and your company.
How do I use Receptive?
You’ll have a link/button in your software called “Suggest a feature” or similar. Click it to jump into Receptive.
Alternatively, your software supplier may have enabled the embedded widget. This means that you will see a tab on the right-hand side of the product labelled, "Suggest a feature".
When you click on that, it will expand the dashboard out so you can use it in the ways detailed below. You can still access the main dashboard by clicking the expand icon on the top-right corner.
Once you’ve reached the Receptive dashboard, click “Suggest a feature”:
To submit a new feature request, all you need is a title:
Tip: Try explaining why your feature request would be helpful. This will go a long way for the team reviewing your request.
Viewing and prioritizing your feature requests
If you’ve voted for more than one feature request, you’ll see your feature requests at the top of your dashboard:
You’ll want to adjust the sliding bars to reflect your priorities. The more weight you give to your most urgent or important feature request, the higher it will show up in your software supplier’s reports.
Voting on other features
If you see a feature request you’d like updates on, just click the box next to it, “I want this”, and you’ll be emailed whenever a new comment is added or the status is changed.
See the status of any request
Just use the search box in the upper right hand corner of your Receptive dashboard to find features by keyword:
At a glance you can see the status of each request:
Or click on the feature title to see more details regarding that request:
View upcoming releases (optional)
Your software supplier may choose to show a roadmap, which will be listed in the top navigation:
Click the roadmap link to see what features your software supplier has planned and what's currently under development.