JIRA Add-on

NOTE: This doc explains how to install the JIRA add-on for Receptive. If you have already done this and want to know how to use the add-on, head here.

If your organization uses JIRA to manage software development, the Receptive add-on is extremely helpful because it allows you to automatically:

  • Create issues in JIRA when a Receptive feature request gets to a certain stage;
  • Release features in Receptive when they are completed in JIRA; and
  • Communicate released features to customers & internal team members.

Why is this important?
The add-on dramatically increases efficiency between the product and development teams and closes the feedback loop for customers and users within your organization.

How to install Receptive’s JIRA add-on

The integration is a standard add-on from the Atlassian Marketplace. It takes a few minutes to install & configure. Here’s the full video. Written instructions are also given below:

Log into your company's JIRA account and go to the settings cog in the top-right.

Select Add-ons from the drop-down menu:

Search for Receptive then click the blue Install button:

Follow the process - there will be a few dialogue boxes asking you to confirm. The installation takes a few seconds. Once it’s complete, you’ll see the following:

Find out more about how to use the JIRA add-on.

If you have any issues or questions, please check our JIRA add-on FAQs or contact support@receptive.io

Have more questions? Submit a request

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