How are duplicate requests prevented?

Will I get duplicate requests?

As requests are added by your internal teams and customers, any matching or similar requests will be shown.

This dramatically reduces the chance of duplicates.

I have a duplicate request. What do I do?

While the search at the point a request is entered dramatically reduces duplicates, they do happen now and again.

The best way to deal with this is to merge features.

 

 

 

Any questions? Email support@receptive.io or use the form here.

 

 

 

Have more questions? Submit a request

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