For these instructions, let's say your website is example.com and you want to host Receptive at https://feedback.example.com. The URL https://feedback.example.com is your CNAME.
1. Ask your network administrator to set up a DNS CNAME record for feedback.example.com pointing to lb0.frontend.customer.receptive.io
2. When that’s done, email email@example.com telling them your CNAME.
3. Support will let you know when our part of the setup is done and then you can now use https://feedback.example.com
4. Once CNAME setup is complete, you won’t be able to log in at the general https://receptive.io page any more, any users that do try that will be redirected to your CNAME.
NOTE: Some users may have restrictions on Lets Encrypt, which we use to handle our SSL certificates. Please check to make sure there are no restrictions, and consider adding a CAA record if a restriction is in place.