Integration setup email for devs [template]

You can use the following email template (customize if you wish) to send to your devs so they can start integrating Receptive.

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Receptive was built for SaaS businesses so integration is fairly straightforward. The javascript integration is used for two things:

1. SSO: Our customers can use single sign-on to access our Receptive dashboard to make it easier for them to leave feedback.

2. Customer records: The integration automatically keeps our customer records up to date in our Receptive dashboard.

Here's how to set it up:

  • First, we need to install Receptive in our SaaS app. Instructions here.
  • While setting up the integration, we want to tag any data we have in the app for products, end-users, accounts, and features. Read how to do that automatically here
  • Once we're integrated, we just need to turn on the in-app widget or create a link to our Receptive dashboard from within our app or site.

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You should customize this email depending on your needs.

 

Any questions? Email support@receptive.io or use the form here.

 

 

 

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