What integrations do you have?

Receptive works with a number of software applications to help you streamline your customer feedback and product management processes.

Salesforce:

You can fully integrate Salesforce with Receptive, allowing you to understand market demand and drive growth.

This also increases efficiency between your sales team and your product team, as your customer-facing staff can input product demands and send them directly to your development staff.

Your sales team will no longer have to spend time and effort on communicating the feedback loop with customers, as Receptive’s Salesforce integration can handle that for them.

For help with setting up your Salesforce integration, head over to our handy set-up guide here. 

Zendesk:

Our two-way integration with Zendesk streamlines your request management, freeing up more time for your support team to help your customers.

You can effortlessly create a request in Receptive directly through the Zendesk ticket, so that it can be managed right away.

The Zendesk integration also automatically keeps customers in the loop so they know what stage their request is at from the moment they send it. This strengthens the relationship between you and your customers.

For help with setting up your Salesforce integration, head over to our handy set-up guide here.

JIRA:

Receptive’s JIRA add-on is useful for increasing efficiency between your product and development teams.

When requests reach a certain stage, our add-on automatically creates an issue in JIRA for your development teams to view.

When issues are dealt with in JIRA they are automatically added to your release log. This lets you easily and quickly communicate new features to customers and internal team members.

For help with setting up your JIRA integration, head over to our handy set-up guide here.

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