What does the integration process involve?

The basic explanation is that you simply paste a Javascript widget into your web application, and then create a snippet of data that the widget will send over to Receptive’s servers.

After this widget is installed, your customer data will be populated in Receptive, and if you choose, your customers will be able to access Receptive, create feature requests, and view your roadmap.

You don’t have to worry about creating and storing login details for your customers as the widget automatically handles that for you.

Integration is extremely straight-forward and normally takes one or two hours to complete. All you have to do is place the Javascript code into your application and expose a button or a link for your customers to see.

For more information, you can view our comprehensive integration documents, which contain full details on security and all of the values you can send over to Receptive.

If you’re stuck for ideas, you can head over to our case studies to use as a reference point.

Finally, we’ll make sure to assign you a technical contact so you can liaise with them as and when they are needed.

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