Why is the customer engagement email more effective than personal or marketing emails?

The customer engagement email is personalized to each of your customers, encouraging them to leave feedback. In only two clicks you can ask your customers to review their priorities, highlight progress you've made with your product, and show what you're currently working on.

Okay, that sounds pretty darn good, but why exactly is it more effective? Well, read on my friend!

The engagement email takes all of the hard work out of it. Instead of setting up your own email to be customized and personalized to each and every individual customer, you can use our service to do it with a couple of clicks.

The engagement emails include each customer's priorities and it encourages them to update those priorities, quickly and easily.

It includes single sign-on links (SSO) so your customers don't have to waste time logging in.

As if that wasn't enough, it includes your latest feature releases, so customers can click through to see any discussion or release notes.

It just makes things easier for you, and easier for your customers. It's a win-win!

Every time you send out one of our personalized engagement emails, your customer engagement is proven to increase. This leads to improved customer feedback, which is ultimately the aim, right?

And just to rub salt into the wound of personal and marketing emails; we haven't seen anywhere near enough the same results with things like newsletter updates. 

So basically, we really recommend giving our customer engagement emails a try!


Any questions? Email support@receptive.io or use the form here.




Have more questions? Submit a request


Please sign in to leave a comment.